Frequently Asked Questions

How do I enter?
If you already have a One Club or One Awards San Diego account, sign in with your email and password to create your entries.
If you are new to One Awards San Diego, you can easily create an account which will allow you to enter.

Do I have to be a One Club member to enter?
You do not have to be a member of The One Club to enter, but you can save 20% on entry fees with a single membership. To join, click here.

Can students enter?
Students can enter work in the student categories.

Are physical entries accepted?
No. All entries must be submitted digitally.
See more questions about submission requirements.

What is the deadline for entries?
Click here to view the deadline and other important dates.

What are the categories?
Click here to view all Disciplines & Categories.

Can I edit or add credits after I have completed checkout and closed my entries?
Yes. Credits (names, titles, roles, etc) are not used for judging, and they can still be edited on closed entries.
NOTE: A Primary credit is required for all entries. Judging is anonymous, so the jury will not see this.

Can I edit my Entry Title or Client/Brand after I have completed checkout and closed my entries?
No. You will not be able to edit your Entry Title or Client/Brand on the entry details section for closed entries. If you need to make a change, please email info@sandiego.oneclub.org. Be sure to include the Entry ID number in your email.

Can I submit my judging media after I have completed checkout and closed my entries?
No. The entry system will not allow you to close your entries until you have added the required media.
NOTE: Judging media cannot be edited on closed entries.

Can I delete my entries after I have completed checkout and closed them?
No, you will not be able to delete your entries once you have completed checkout and closed them.
NOTE: All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

What media is accepted?
Each category accepts different media. Click here to view the Discipline categories and their submission media requirements.
Click here to view details on file specifications for different media types.

What information is needed to create an entry?
All One Award San Diego entries require the following information on the project, regardless of category. Individual categories may have additional requirements.
General Project Information:

• Entry Title: Give your entry a name. The jury will see this, it will be used to reference your entry, and it will show in the online Archives for winning work. (required)
• Client / Brand: Who was the client on the project? (required)
• Client URL: Client's website (optional)
• Client Type: The type of client the project was done for. You may choose from Consumer/B2B, Non-Profit, or CSR. (required)
• Entry Description: Describe your project in 300 words or less; the jury will see this. (optional)
  NOTE: Some categories require additional written information and context.

Do I need to provide an English translation for my entry?
Yes. English translations are required for all work in another language.

• Image and Audio Media: For entries in a language other than English, please provide an English translation in the "Judging Description / Translation" field with your individual media.
• Video Media: For video entries in a language other than English, please provide English subtitles in the video or a translation in the "Judging Description / Translation" field with your individual media.
• PDF Media: All PDF entries must be submitted in English.
• URL Media: For URL entries in a language other than English, use the "Judging Description / Translation" field with your individual media to provide any necessary instructions in English.

How much does it cost to enter?
To view a summary of all fees, click here.

Are there additional fees if I win?
There are no additional fees for entries winning a One Award San Diego award. 

Where do my entry fees go?
The One Club for Creativity San Diego is a non-profit organization. All entry fees from the One Awards San Diego go towards The One Club for Creativity San Diego's education and professional development initiatives. Learn more.

Is my entry eligible to be entered?
Click here to see if your entry meets The One Awards San Diego guidelines.

My spot only ran once. Is it eligible?
Yes. Your spot is eligible.

Are there any rules or regulations for submitting entries?
Yes. Click here to see the rules, regulations, and submission restrictions for entry.
NOTE: Not complying with the rules and regulations will result in your entries being disqualified from the competition.

How does The One Club San Diego define a fake ad?
The One Club San Diego defines "fake ads" as: Ads created for nonexistent clients, ads made to run without a client's approval, and ads created expressly for award shows that are run once to meet the requirements of a tear sheet.

What are the penalties of entering a fake ad?

• An agency, the regional office of an agency network, or the independent agency that enters an ad made for nonexistent clients, or made and run without a client's approval, will be banned from entering The One Awards San Diego for 5 years.
• The team credited on the fake ad will be banned from entering The One Awards San Diego for 5 years.
• An agency, the regional office of an agency network, or the independent agency that enters an ad that has run once, on late night television, or has only run because the agency produced a single ad and paid to run it themselves, will be banned from entering The One Awards San Diego for 3 years.
  NOTE: The One Club San Diego reserves the right to review 'late-night, ran-once' and launch versions, at The One Club San Diego's discretion. If it is determined that the ad was created expressly for award show entry, the penalty will hold.

How can I pay for my entries?
We accept payments by all major credit cards, check or via wire transfer. Credit card payments are subject to a 3% processing fee. Wire transfer payments are subject to a $35 USD processing fee.
NOTE: All payments must reach The One Club within 15 days of the invoice date.
For any payment questions, please contact accounting@oneclub.org.

Who should the check be made out to?
Please make sure all checks are made payable to: The One Club for Creativity, Inc.
NOTE: ALL CHECKS MUST BE IN U.S. DOLLARS DRAWN ON A U.S. BANK.

How do I add additional financial information to my invoice (Tax ID, VAT, PO, etc.)?
Additional financial information may be added to the Memo field with an address in your Account. This information will automatically appear on your invoice when you choose this address at Checkout.

Do you accept payment in foreign currency?
No. All payments must be made in U.S. Dollars (USD).

How will I know if my credit card payment went through?
After entering your card details and clicking the "pay now" button, you will be taken to a "thank you" screen where you can download a copy of your invoice.

Can I receive a refund for my entry fees?
No. All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

How are entries being judged this year?
All judging will be done online. As in past years, all work will be judged by our esteemed jury.

Will there be any in-person judging this year?
No, judging will be done only online and through virtual jury discussions.

How will entries be judged if the physical component is crucial to the work?
For categories that would have accepted physical entries in the past, we have expanded the submission media options to include digital media such as unboxing videos, demo videos, publication PDFs, etc. so that you can showcase and represent your physical works in the best way possible.

When does judging take place?
Judging begins online in mid-October.

When are winners announced?
All Finalists (winners) will be notified by email after judging is completed in October. Notifications will be sent to the primary email address associated with your account. Please be sure to keep this information up to date.
NOTE: Notifications will be sent only to those selected as Finalists.

What do I receive if I win?
Finalists are awarded Gold, Silver, and Bronze Award.
NOTE: One complimentary Medal is awarded per win.